The Five Layers
Pharen Hub is designed around five integrated layers. Each layer handles a distinct job, and together they form a complete operating environment for any team or process.AI
Chat, agents, and the App Builder give your team on-demand assistance and autonomous execution — all sharing the same workspace context so the AI always knows what’s going on.
Data
Docs and lists keep your knowledge base, task queues, and structured source data in one place. No more hunting across drives and spreadsheets.
Functions
Workflows and mail connect approvals, automation, and communication in one continuous flow. Trigger actions from any event, route decisions to the right people, and close the loop automatically.
Web App
The central surface for control, collaboration, and transparency. Every layer of the Hub is accessible from a clean, unified interface your whole team can use daily.
Mobile App
Keeps approvals, updates, and decisions moving when your team is away from the desk. Full context, real notifications, one-tap actions.
How the Layers Work Together
The power of Pharen Hub comes not from any single layer, but from how they communicate. Consider a common scenario: a new support request arrives by email.Mail receives the request
An incoming email lands in a connected mail address. The Functions layer detects it and fires a trigger.
AI triages and enriches
An AI agent reads the email, classifies its urgency, pulls relevant context from your Docs layer, and creates a structured record in a List.
Workflow routes for approval
The workflow assigns the right owner, sends a notification through Channels, and — if needed — requests a decision by reply email or mobile push.
What Makes Hub Different
- Unified context
- AI that executes
- Built for process
- Mobile-first approvals
Most tools store data in silos. When your AI assistant, your task list, your inbox, and your team chat are all separate products, nothing knows about anything else. In Pharen Hub, every layer shares a common workspace context. An AI agent can read a doc, update a list, send a channel message, and trigger a workflow — in a single operation, without any glue code.
Core Capabilities at a Glance
Knowledge & Data
Knowledge & Data
- Rich text docs with collaborative editing
- Structured lists with Kanban, list, and calendar views
- Version history and doc linking
- Source data storage for workflows and AI agents
Communication
Communication
- Team channels with threaded replies and emoji reactions
- Video meetings with screen sharing
- Hub meetings with agendas and RSVPs
- Mail integration for inbound and outbound automation
AI & Automation
AI & Automation
- Conversational AI chat with full workspace context
- Custom AI agents with skills and code execution
- Agent handoffs for multi-step, multi-specialist workflows
- App Builder for custom workflow applications
- Execution planning: goals → prioritized next steps
Workflow & Governance
Workflow & Governance
- Visual approval workflow builder
- Trigger-based automation (email, schedule, event)
- Full audit trails for every action
- ERP and external system integrations
Pharen Hub is a SaaS product. Your workspace is available at pharen.de. No infrastructure setup is required — invite your team and start building.
Ready to Explore?
Each section of this documentation dives into a specific layer. Start with the area most relevant to your team:Docs & Lists
Learn how to create documents, build structured lists, and keep your team’s knowledge organized.
Channels & Mail
Set up team channels, schedule meetings, and connect your mail for two-way workflow automation.
AI Agents
Build and configure AI agents, use the App Builder, and set up agent handoffs.
Workflows
Automate approvals, build trigger-based workflows, and maintain a complete audit trail.
Mobile App
Approve requests, receive updates, and stay in the loop from any device.